Key responsibilities:  

• Excellent communication and social skills with the ability to provide a professional, warm, engaging and hospitable welcome to every client, ensuring a calm, positive and memorable experience.
• Through expert product knowledge, a productive discovery process and good relationship building, provide support and development of our RTW collection sales in creating personalised recommendations for our clients.
• Be a proactive, supportive and enthusiastic member of the team, working with initiative, integrity and curiosity.
• Demonstrate in-depth knowledge of fine jewellery, gemstones, and precious metals, confidently educating clients on craftsmanship, collections, and care.
• Ensure the RTW showroom is a tidy, welcoming space at all times with good housekeeping, visual merchandising and client hosting standards.
• Support the Shop & RTW Manager to ensure both smooth daily operations and shop & stock security through effective stock management, monthly inventory checks, regular stock replenishment and daily administrative tasks. 
• Support the Studio Team with the professional management of client expectations using clear communication in aftersales and intake of repairs service ensuring efficiency and client service excellence.
• Basic IT skills and an understanding of operating retail POS systems such as Shopify and CRM platforms such as Pipedrive and Acuity an advantage.

Candidates must be available to work one full weekend a month, most Mondays and Tuesdays and occasional, seasonal, late-night hours (not beyond 9pm).

To apply, please send your CV and a cover letter explaining why you would be an excellent fit for the Sales Assistant role to sophie@sophiebreitmeyer.com. We are looking for someone to start immediately.